A calculator and a pen on financial documents

Services

Debt collection

Most debtors pay once they are contacted clearly and firmly. We handle the collection process up to payment: formal reminders and demand letters, direct contact with the debtor, payment arrangements and follow-up, and we prepare the file when legal steps are needed.

We work for suppliers, service providers, landlords and businesses with many open invoices. When a debtor does not respond, we locate them, deliver the demand in person and document every contact. When legal proceedings or an execution file are needed, the file is prepared for the creditor or the creditor's lawyer, with the documents, the debtor's details and the contact history in order.

What we can help with

  • Formal reminders and demand letters
  • Direct contact with debtors by phone, letter and visit
  • Payment arrangements and follow-up of instalments
  • Locating debtors who have moved
  • Preparing files for legal proceedings or for execution of cheques and promissory notes
  • Collection of large numbers of files for businesses
  • Regular reporting on every file

How we handle it

  1. Demand

    A formal demand sets out the debt, a deadline and the next steps.

  2. Contact and arrangement

    We contact the debtor directly and agree on payment where possible.

  3. Next steps

    Unpaid files are prepared for legal proceedings or enforcement, with their full history.